Returning your order
Do you want to return (a part of) your order? You can do this within 14 days of purchase, provided the product is still sealed. Before you send your order back, we’d like you to send us a message so we know a parcel is on its way. To do so, send a message to firstname.lastname@example.org (our Dutch site) stated which products you wil be returning and the name you’ve used to purchase your order.
Send your items back to us (preferably in their original packaging, but otherwise in a comparable, sturdy packaging) including (a copy of) your packaging slip to this address:
2441 LD Nieuwveen
Please write ‘Retour’ on the packaging slip.
How much do you get refunded?
If we’ve received your products, we’ll first check whether the seal of the product is still intact. If this is the case, you’ll get a full refund for the product. Shipping costs will only be refunded if you’ve returned your full order. Return shipping costs are not refunded.